Effect of Enterprise Resource Planning System on Project Performance in the Roads Sector in Kenya

Kianyaga Shem Momanyi, Karaba Daniel, Dr. Kihiko Jack, Dr. Gatobu Purity

Abstract


This study examines the effect of Enterprise Resource Planning (ERP) systems on project performance, with a focus on change management in the roads sector in Kenya. Using Kenya Urban Roads Authority (KURA) as a case study, the research evaluates how change management influences project efficiency, decision-making, and stakeholder satisfaction. Data was collected from 69 employees through structured questionnaires and analyzed using regression and correlation techniques. Findings reveal that change management significantly impacts project performance, explaining 20.7% of performance variations. The study recommends enhanced change management strategies to optimize ERP-driven project outcomes in public infrastructure sectors.

Keywords: Change management, ERP systems, project performance, Kenya Urban Roads Authority (KURA), road infrastructure


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References


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