INFLUENCE OF E-ENGAGEMENT ON PERFORMANCE OF COUNTY GOVERNMENTS TAKING A CASE OF MANDERA COUNTY KENYA

Mohamed Maalim Dakane, Dr. Jackson Ndolo Muthini

Abstract


E-Engagement has had an influence on a variety of government performances in a number of nations throughout the world. E-participation contributes to the promotion of transparency, which results in the decrease of corruption and bureaucratic inefficiencies, as well as an improvement in the delivery of public goods and services. The purpose of the study was to establish the influence of E-engagement on performance of county governments taking a case of Mandera County Kenya. The theory of public management was used to guide this investigation. The descriptive research design was used in this investigation. The target audience was made up of representatives from Mandera county Ministries, Sub-county wards, and members of the general public. The target population consisted of 6 sub-county administrators, 30 ward administrators, 10 County Executive Committees (CECs), and 9968 Mandera drowning victims from 6 sub-counties with a total population of 10,014 people in the target area. In order to select individuals from each of the four subgroups, stratified sampling techniques will be used. Purposive sampling techniques was used to select individuals from the County executive committee, Sub county administrators, and ward administrators, while simple random sampling techniques were used to select individuals from the general public. The research included a total of 285 participants who were randomly selected. Data was collected via the use of questionnaires. In order to determine the reliability of a research instrument, the Cronbach's alpha coefficient was employed. A value of 0.7 or above was regarded dependable. From the analysis, it has been observed that E-engagement influences performance of county governments taking a case of Mandera County Kenya. The regression results indicated that E-engagement strategies had explanatory power over the performance of county governments where it accounted for 74.6 percent of variation in performance of county governments (R2 = .746). Based on the research finding, the study therefore concluded that E-engagement strategies had significant influence on performance of county governments. The study recommends a similar study on E-engagement to be on the rest of the counties in Kenya so as to expound and compare the findings of this study and also to help the national and county government to help engage the public better.

Keywords: E-Engagement, Procedures, Developing interactive platforms, ICT systems, Performance, County Governments


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