INFLUENCE OF DIGITAL LITERACY ON PERFORMANCE OF HEALTH PROJECTS IN KITALE LEVEL 4 DISTRICT HOSPITAL, TRANS NZOIA COUNTY, KENYA

Nakitare Mayende Louis, Dr. Godfrey K. Makau (Ph.D), Dr. Muchelule Yusuf (Ph.D)

Abstract


The widespread adoption of Information and Communication Technologies (ICT) has had a profound impact on the way institutions operate. Healthcare institutions have implemented ICT services to enhance service delivery, improve accessibility to healthcare services for patients, and facilitate appropriate service delivery by stakeholders. This study aimed to analyse the influence of digital literacy on the performance of health projects at the Kitale level 4 District hospital in Trans-Nzoia County. The target population included doctors, nurses, pharmacists, health record workers and lab technicians, with a sample size of 96 respondents, which was 30% of the target population as selected using Mugenda (2008) formula. The research used a quantitative methodology, with primary data collected using structured online questionnaires and secondary data obtained from hospital records. Both descriptive and inferential statistics were used for data analysis, and data processing was conducted using version 28 of SPSS. Data was presented mainly in table format, although other statistical tools such as graphs may be used as necessary. The findings from analysis were that telemedicine (p<0.05) as well as ICT policy (p<0.05) are all found to have significant effect on performance of health care projects. The study concluded that digital literacy is a significant predictor of the performance of health projects. It was recommended that the senior management team at Kitale Level 4, District Hospital should invest more resources in telemedicine by having in place stronger network facilities to facilitate the follow of information. The management of Kitale Level 4, District Hospital to regularly review the existing ICT policy in line of the changes in the environment and surrounding.  This will enhance health care service delivery and enable the hospital attain its established objectives and objectives.

Keywords:  Digital Literacy, Telemedicine, ICT Policy Performance, Health Projects 


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References


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