BUSINESS RESPONSE STRATEGIES AND PERFORMANCE DURING COVID-19 PANDEMIC AMONG MANUFACTURING FIRMS IN KENYA: A CASE STUDY OF EAST AFRICAN BREWERIES LIMITED
Abstract
Modern-day business operations have seen a great deal of interdependence between both profit-oriented and non-profit entities. This fact has been instrumental in how companies and business organizations interact with the environment in which they operate. An organization's capacity to thrive in such an environment will depend on its ability to come up with appropriate strategies. This study sought to assess the effect of business response strategies on performance during the COVID-19 pandemic among manufacturing firms in Kenya using a case study of East African Breweries Limited. More specifically, the study looked at cost rationalization, strategic alliances, diversification strategy, and innovation visa vis the performance of East African Breweries Limited during the COVID-19 pandemic. The main theories guiding the research included the institutional theory, environmental dependency theory, and performance theory. The study adopted a descriptive research design and targeted 1,653 employees working in the East African Breweries Limited to a sample size of 322 respondents. Primary data collection entailed the use of questionnaires. The researcher used Multiple Regression analyses to test the effect of the relationship between the independent variables and the dependent variable. Tables presented the findings. The study established that strategic alliances (β=0.474) had the highest significant effect on the performance of East African Breweries Limited during the COVID-19 outbreak, followed by cost rationalization (β=0.416), innovation (β=0.209), and lastly diversification strategy (β=0.140). The study concluded that East African Breweries Limited adopted business response strategies during the COVID-19 pandemic, and they significantly influenced its performance. It recommended that to speed up the recovery of the East African Breweries Limited from the COVID-19 epidemic, there is a need for the management to create an environment that supports the formation of more strategic alliances. The finance managers of East African Breweries Limited should explore other possible means of minimizing the costs to enhance performance. The senior management of East African Breweries Limited should create an enabling environment that leverages innovation to improve performance.
Keywords: Cost Rationalization, Strategic Alliances, Diversification, Innovation, PerformanceÂFull Text:
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