ELECTRONIC TRAINING AND ORGANIZATIONAL PERFORMANCE IN THE COMMUNICATION AUTHORITY OF KENYA

Rukia Diba Boru, Dr. Asuma Mariita Nchaga

Abstract


Electronic human resource management practices challenge the concept of interpersonal relationship building in organizations, especially where diverse employee groups have to operate together. The purpose of this study was: to establish the effect of e-training practice on organization performance in the communication authority of Kenya. The researcher’s target population was 78 managers and 160 non managerial staff. This study mainly relied on primary data using questionnaires. The study used both descriptive and inferential statistics in analyzing the data. Descriptive statistics such as mean score, frequencies and percentages. In order to test the relationship between the variables the inferential tests including the Pearson Product- Moment Correlation Coefficient and regression analysis were used. The study found that e-training has a positive significant influence on organization performance in the communication authority of Kenya. The study thus recommends communication authority of Kenya to improve its e-training programs both internal and external programs. The organization can also improve their e-training by developing a content plan before diving in to create online training. It is also important for the organization to know their learner’s motivation; a good eLearning course isn’t just about providing information for learners but rather to motivate them. Through this, the organization will be able to cut down and improve its efficiencies, and be outstanding institutions among the Government institution in the Country.

Key Words: Electronic training, Organization Performance


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