INFLUENCE OF EMPLOYEE TRAINING AND DEVELOPMENT ON PERFORMANCE OF GARISSA COUNTY GOVERNMENT KENYA

Abstract

Even though county governments in Kenya are not profit-making, they are supposed to be self-sustaining and with high customer satisfaction rate. As a result, this study sought to establish the influence of human resource management practices on organizational performance of Garissa County Government, Kenya. The study specifically sought to establish the influence of talent acquisition, training and development, HR engagements on organizational performance of Garissa County Government, Kenya. Built on the Resource Based Theory, Guest Model and Vroom’s Expectancy Theory, this study adopted a descriptive survey design. The study's target population is 2632 employees from Garissa County Government's ten departments. The study used proportionate sampling of 339. Through structured questionnaires, quantitative data was collected and analysed through descriptive and inferential statistics to derive relationships between the variables. A statistical package for social sciences version 24 was used in the data analysis process. The findings were presented through tables and figures. The study concluded that selection of employees is not competitively done, employee placement is also not competitively done and the organization’s recruitment culture discourages canvassing, there is no enough employee training programmes which followed, the organization do not conducts employee coaching on set practices as it’s expected. From the study conditions, the organization should come up with elaborative and inclusive recruitment system, where selection of employees will be competitively done with frequent employee placement and also recruitment that will encourage culture canvassing. The organization should have an effective employee training programme, that will conduct employee coaching on set practices, and also conduct seminars from time to time to refresh skills. Also, employees should be given a chance to pursue further education and create a work-balance programmes career development courses. The study also would like to recommend communication channels that will ensure the flow of information and mentor exist organization programmes, that team building activities should be conducted to strengthen employee bond and encouraged social networking also the study would like to recommend organization participation in joint charity. The study recommends that a similar study should be done in entire Kenya, to cover a much larger area.

Keywords: Employee Training, Development, Performance, Garissa County