CRITICAL DIGITAL INCLUSION FACTORS OF E-PROCUREMENT STRATEGY AMONG GOVERNMENT MINISTRIES IN KENYA

Hellen Kananu Mwika, Dr. Godfry K. Makau (PhD)

Abstract


Studies linking digital inclusion factors and eProcurement strategy performance in the public sector are lacking today, especially in the developing world contexts. Yet eGovernment systems adoption across the world is increasing in fast rate due to high demand for eServices due to the motivation of increasing transparency, reducing costs and offering better service quality to the citizens. Particularly, the critical digital inclusion factors determining eProcurement strategy performance have not been comprehensively explored. The main objective of the study was to examine the critical digital inclusion factors affecting e-procurement strategy performance among government ministries in Kenya. The specific objectives included: to establish the influence of technological digital inclusion factors on e- procurement strategy performance among government ministries in Kenya and to examine the influence of organizational digital inclusion factors on e-procurement strategy performance among government ministries in Kenya. A cross-sectional descriptive research design and mixed sampling methods were adopted so as to only include ICT staff and Procurement staff with the necessary knowledge and experience in eProcurement strategy issues in the ministries. At the end, a sample size of 169 respondents was chosen from the 312 as determined by employing the Krejcie and Morgan table (1970). Data was collected through a semi-structured questionnaire. Data was analyzed at both descriptive and inferential statistics levels using SPSS. The study found that Technological and organizational factors play a vital role in the e-procurement strategy performance. The study recommends that technological digital inclusion factors should be deployed for an improved e-procurement strategy performance and application of the organizational digital inclusion factors should be considered for a positive result on the e-procurement strategy performance.

Keywords: Technological Digital Inclusion, Organizational Digital Inclusion, E-Procurement Performance


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