STRATEGIC AGILITY AND PERFORMANCE OF NON-GOVERNMENTAL ORGANIZATIONS (NGOs) IN DADAAB REFUGEE CAMP IN GARISSA COUNTY, KENYA

Mohamed Mohamud Dagane, Dr. Enos B. Anene

Abstract


Non-governmental Organizations (NGOs) in the refugee camps have played an important role in improving the refugees' living conditions, with substantial progress achieved in areas including education and health care. Unfortunately, financing for non-governmental organizations working in the camp is sometimes inconsistent and unpredictable, making it difficult to plan and execute programs successfully. The purpose of the study was to determine the influence of strategic agility and performance of non-governmental organizations in Dadaab Refugee Camp in Garissa County, Kenya. The study seeks to determine the influence of innovation agility, and learning agility on the performance of NGOs in Dadaab Refugee Camp in Garissa County. The study was hinged on the diffusion of innovations theory and experiential learning theory. The study employed a descriptive research design. The study's target population was a total of 260 which consisted of; 25program managers, 100 supervisors and 135 support staff. The study employed stratified random sampling and a sample size of 158 respondents. The study utilized primary data. Structured questionnaires were employed to collect primary data. The data was analysed using both descriptive and inferential approaches. The study found statistically significant positive relationships between innovation agility (r=0.683, p=0.000) and learning agility (r=0.735, p=0.000) and NGO performance. The multiple regression analysis revealed that innovation agility (?=0.201, p=0.000) and learning agility (?=0.353, p=0.000) had significant positive effects on NGO performance. The study recommended that the management of NGOs operating in the Dadaab Refugee Camp enhance strategic agility dimensions and foster an environment that encourages and supports innovation and continuous learning. Policymakers should develop guidelines and frameworks that encourage and incentivize NGOs to adopt agile practices.

Keywords: Strategic Agility, Innovation Agility, Learning Agility, Performance


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