Project Control and Project Sustainability in Water Service Regulatory Board Nairobi County, Kenya

Gladys Wambui Parsimei, Dr. Millicent Mboya

Abstract


Project sustainability is crucial in facilitating successful project implementation and termination, and additionally to stimulate an organization’s success. Sustainability aids in risk mitigation, assessment, and management, and it also enhances project quality. Project sustainability consists of the merging and balancing of economic, social, and environmental aspects in a project. The main objective of this study was to examine the influence of project control on project sustainability in WASREB Nairobi County, Kenya. Specifically, the study sought to examine the influence of project risk management and project quality. The objectives were attached to related theories: Enterprise risk management theory and Total quality management. The target population consisted of the upper-middle managers, middle managers, and operational managers totaling to 57. Due to the number of population, the researcher used census.  The research instrument was authenticated through a pilot study, which was evaluated by the supervisor. The study used primary data, and was collected through the employment of semi-structured questionnaires. Secondary data was obtained from reports available at WASREB and published data. The study employed descriptive research design. Data collected was analyzed through the use of Statistical Package for Social Sciences (SPSS version 26). Multiple regression model was applied to inspect the direction and strength of influence of the independent variables on the dependent variable. Data was presented in tables, charts, and figures. The study concludes that project risk management has a positive and significant effect on project sustainability in Water service Regulatory Board Nairobi County, Kenya. In addition, the study concludes that project quality has a positive and significant effect on project sustainability in Water service Regulatory Board Nairobi County, Kenya. Based on the findings, the study recommends that the management of Water service Regulatory Board in Nairobi County should implementation of a robust risk management framework that emphasizes continuous stakeholder engagement. By actively involving stakeholders in the risk assessment and mitigation processes, the board can ensure that potential risks are identified early and addressed collaboratively.

Keywords: Project Control, Project Risk Management, Project Quality, Sustainability in Water Service Regulatory Board


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