Worklife Balance and Employee Performance in Tourism Fund Kenya

Esther Naanyu Kamwaro, Dr. Millicent Mboya

Abstract


The study addresses the critical problem of declining employee performance within Tourism Fund Kenya, attributed to imbalances between work demands and personal life, resulting in stress, role conflict, and work overload. The general objective of the study is to examine the influence of work-life balance on employee performance at the Tourism Fund Kenya. Specifically, the study assessed the impact of organizational support and work overload on employee performance. The study was guided by organizational support theory and work load control theory. Utilizing a cross-sectional research design, the study targeted 323 employees across various departments. A stratified random sampling technique was employed to select a representative sample of 179 respondents. Data were collected using structured questionnaires. Quantitative data were analyzed using the Statistical Package for the Social Sciences (SPSS), employing descriptive and inferential statistics, notably regression analysis, to examine relationships between the variables. Findings revealed that organizational support positively and significantly enhances employee performance, while work overload was found to negatively impact productivity. Regression analysis confirmed that these variables collectively explain over 67.7% of the variance in performance. It was concluded that employees perform better when they feel supported and with manageable workloads. The study recommends that the Tourism Fund Kenya strengthen organizational support systems through equitable training and recognition programs and adopt workload management practices to ensure fair task distribution. These measures are essential to fostering a high-performing, healthy, and engaged workforce.

Keywords: Work Life Balance, Organization Support, Work Overload, Employee Performance


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